• Provide technical support and troubleshooting assistance to end-users regarding hardware, software, and network issues.• Install, configure, and maintain computer systems, printers, and other peripherals.• Assist in the setup and configuration of software applications and operating systems.• Monitor and maintain the organization's IT infrastructure, including servers, switches, and routers.• Respond to user inquiries via phone, email, or in-person and resolve technical issues in a timely manner.• Conduct regular system backups and ensure data integrity and security.• Assist in the implementation of IT security measures, including antivirus software and firewalls.• Collaborate with IT team members to develop and implement IT policies and procedures.• Provide training and guidance to end-users on IT-related topics and best practices.• Keep abreast of emerging technologies and trends in IT support to enhance service delivery. Location: Exchange tower อ่านเพิ่มเติม